"IN ORDER TO CONVEY THE FEELING OF TRUE LUXURY IT REQUIRES MORE THAN JUST CLEANING."
Nowadays, guests are more demanding. Therefore the focus on achieving high standards within hotel services has never been higher than today.
Also the definition of luxury within the hospitality industry has shifted due to the fact that guests do not come just for the materialistic things anymore but to be surrounded by high cleaning standard and staff who deliver a warm and individual customer service.
ASN CONCEPTS consider itself not as a classic cleaning company, but rather as your business partner who is relieving and supporting you and additionally helping you to meet set targets.
"TODAYS LUXURY IS VERY INDIVIDUAL – LIKE OUR SERVICE"
The Housekeeping department has been neglected in the past compare to other departments within a hotel. But things have changed and therefore Housekeeping has to face more and more complex requests. It’s a big responsibility to lead this department because it plays a major role when it comes to guest satisfaction. Not only when it comes to planning and analysis of staff costs but also to leadership it requires professional know how.
ASN-CONCEPTS is taking over all areas and responsibilities of the Housekeeping department for you. In conjunction to the general operation we are able to take on board rosters, work routine analysis and introduction of standards of operations.
We are your Expert in Housekeeping from creating budgets to cost control. Our Specialists with many years of experience within 5* Star hotels are your personal contact at all times.
“TO EXCEED YOUR EXPECTATIONS IS AIM”
ASN-CONCEPTS is your expert for professional cleaning in high ranking hotels, restaurants and Spas.
Our goal is not only to look after the cleanliness but also after a long-term sustainability of your property through intensive care and up keeping.
We are looking after your individual requirements with professional know how, flexibility, custom- made contracts and specific solutions.
For our Premium service we do not just work alongside the quality standards DIN EN ISO 9001 but we are also using a certified quality auditor (TSG) with the help of modern systems and technologies to fulfil your demands.
Therefore it is possible for us with help of innovation and optimization of running processes to have a goal orientated quality management so you have a strong partner not just now but for the future.
"UNCOMPROMISING CLEANLINESS AND HYGIENE ARE THE BASIC REQUIREMENT FOR A RELAXING SPA ATMOSPHERE“
SPA / wellness facilities are enjoying a constantly increasing popularity. Particularly the implementation of strict hygiene guidelines is inevitable in these areas.
For this reason, all our attention is focused on the professional cleaning and disinfection of pool areas, including sanitation facilities and saunas.
Our main attention is given to the wet areas where a professional hygiene, the numerous micro-organisms and susceptibility to limescale, is particularly important due to.
For this purpose the professional cleaning requires for this purpose specific work processes and carefully selected staff. In addition, it is essential that hygiene rules are consistently adhered to and the required cleaning procedures are strictly implemented.
"CLEANLINESS CREATES SECURITY"
In restaurants the kitchen staff carry the responsibility for the welfare of their guests every single day. In addition to create moments of culinary enjoyment, this includes the guarantee to serve hygienically flawless foods.
Therefor it is mandatory to have an exeptional high cleaning standard in the kitchen. The only way to achieve this is through well-trained staff in terms of hygiene.
The legal requirements for food production and - processing are constantly increasing. Quality, costs, hygiene and staff training are increasingly becoming the focus.
The team of ASN-CONCEPTS takes over the professional kitchen cleaning for you. Through our specially trained staff, we guarantee you a professional cleaning.
We are the professionals when it comes to kitchen cleaning according to HACCP!
"SHOW ME YOUR KITCHEN AND I'LL TELL YOU, IF I EAT AT YOUR PLACE“
Sensitized by the media and health authorities guests are increasingly interested to look "behind the scenes". Consequently the outsourcing of Kitchen Stewarding requires great trust.
ASN - CONCEPTS preserves your organisation for unpleasant surprises and takes care of guaranteed cleanliness. Through our experience, references, seriousness, absolute reliability and, last but not least our very high affinity for the Hospitality and subsequent hygiene standards, we are your professional partner.
We see ourselves not only as a service provider but also as a consultant. As a good partner, we understand it as a matter of importance to identify optimization potential and uncover gaps in the process.
Of course, all the regulations of the HACCP system (Hazard Analysis Critical Control Point), implemented since 1995 in Europe for canteens and large kitchens, are fulfilled by us. Permanent training of employees and medical certificates are just as important as the equipment with appropriate work clothing and safety footwear.
"CLEANLINESS TO THE LAST DETAILS“
A recently study revealed of how cleanliness may prove a decisive competitive advantage for operators in the hospitality industry. Overwhelming 97 percent of the guests agree that cleanliness is the most important factor in selecting a hotel - it seems more important than the price, the Service, or the location.
In addition to regular maintenance cleaning, we recommend to carry out a value-preserving basic cleaning in your premises 3 times a year. In addition to advanced cleaning procedures that are adapted to the particular areas, ASN CONCEPTS also offers specialists in the field of natural stone restoration.
By a combination of general and deep cleaning, we guarantee the best possible preservation and a brilliant overall impression of your property.
"CONSULTING IS A MATTER OF TRUST AND A QUESTION OF COMPETENCE“
With our two Operation Managers, ASN CONCEPTS unites 30 years of experience in the luxury hospitality industry.
The difference of our service is the method of implementation
In contrast to many consulting companies, we do not put our advice on pure observations, we earn our impressions directly from the Operative.
Personal care and coaching in all areas, on the job training, direct feedback.Means: Effective quality improvement from the first minute.
Benefit from our expertise and let it flow into your Operative. We optimize your workflow, support your staff through training and coaching, reduce fluctuation, improve revenue management and create sustainable pricing strategies.
For this purpose we develop effective work processes matched on your operation, optimize the F & B range, analyze the purchasing power and rely on effective cost management. Our passion are successful hotels and enthusiastic employees, making our branch of industry sustainably successful.